Dover Ferry Port Passenger Services

Shop, Relax and Enjoy

Our Passenger Services Buildings within the Port have been specifically designed to cater for the needs of passengers who occupy the vehicle lanes while waiting to board their ferry.

Dover Port Passenger Services Building West at nightIf you have the time to spare, the Passenger Services Buildings provides the perfect opportunity for travellers to drop in for a well earned cuppa, a a bite to eat or stock up on a few essentials.

Don't miss the opportunity to enjoy a delicious cup of coffee, get great rates at the Bureau de Change or visit some of the other numerous retail outlets before continuing your journey.

Passenger Services Buildings

There are two Passenger Services Buildings facing the assembly parks where vehicles wait for notification of boarding.

To ensure your personal safety, please use the black and white walkways to reach the Passenger Services Buildings.

The services and facilities you will find in each of these buildings are listed below.

(Please note that opening times may vary).


Dover Port Passenger Services Building WestIn Passenger Services Building WEST you'll find:

  • Toilets, disabled toilets, showers and baby changing facilities
  • Travelex desk for currency exchange
  • Cash point machine
  • Massage chairs
  • Vending machines
  • Burger King
  • Costa Coffee
  • Boardwalk WHSmiths selling:
    - Sandwiches
    - Drinks
    - Snacks
    - Confectionery
    - Newspapers
    - Books
    - Maps
    - Assorted travel essentials
  • Use of Free Wi-Fi access

Harbour view

P&O ferry

If you want to get a bit closer to the action, you'll also find a viewing platform on the first floor from where you can watch the cross-channel ferries entering and leaving the harbour.

In Passenger Services Building EAST you'll find:

  • Toilets, disabled toilets, showers and baby changing facilities
  • Pay phones with Internet access
  • Cashpoint machine
  • Travelex desk for currency exchange
  • Lucky Coin
  • Massage chairs
  • Vending machines
  • Vending machines
  • Burger King
  • Costa Coffee
  • WHSmiths store selling:
    - Sandwiches
    - Drinks
    - Snacks
    - Confectionery
    - Newspapers
    - Books
    - Maps
    - Assorted travel essentials
  • Use of free Wi-Fi access