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3rd July 2020 - Press Release

Travel to France with confidence this summer from the Port of Dover



The Port of Dover is delighted that tourist travel by ferry from Dover will resume this month.

Following the Government’s announcement that people arriving in England from France will no longer need to quarantine, the Port is perfectly placed to still make the 2020 great British summer getaway a much-needed reality for many.

Working with the ferry operators and French sister ports – Calais and Dunkirk – Dover has remained open and fully operational since the COVID-19 crisis started, demonstrating its resilience in keeping the nation supplied with essential goods, but also demonstrating passenger, crew and wider operational staff safety at the heart of its port and ferry operations.

Barbara Buczek, Chief Commercial Officer, Port of Dover, said: “Tourist passengers can be confident in Dover as the travel corridor in effect already exists – we are simply extending it from essential workers to tourists.

“We are used to handling similar numbers of passengers to some of the UK’s busiest airports and are a major gateway for near-Continent holidays, yet ferry travel offers the convenience of turning up at the port insulated in your car bubble and being able to maintain that bubble right through to the moment you board the ferry.”

Once on the ferry, strict hygiene, social distancing and other Covid-19 compliant safety measures are in place to ensure passengers are able to travel to France in comfort and safety.

The ferries are able to provide a more natural social distancing environment with vast amounts of space to move around in, especially when compared to an aircraft, and with the added benefit of being able to enjoy the fresh air out on deck.

Ms Buczek added: “Once you arrive in France, you drive straight off the ferry and out of the port again in your insulated car bubble for the rest of your onward journey.

“At a time when the confinement of air travel, particularly long haul travel, is perhaps unattractive to many because of COVID-19, a trip to or through France offers an affordable and convenient overseas travel option.”

Starting a holiday via a Dover ferry service also provides the shortest crossing, so maximising the time customers spend either side of the crossing insulated in their own vehicles whilst getting them on their way in the quickest time possible.

For the latest travel advice from the UK Government, click here

ENDS

NOTES TO EDITORS

Within the Port of Dover, passengers are advised to remain in their vehicles, but wherever there might be any interaction there are measures in place to protect staff and passengers at all times, such as hand sanitiser stations, social distancing posters and keeping 2-metres apart floor stickers.

The following protocols are in place for customers at each stage of their journey through the Port where they may need to interact with others:

Police Aux Frontieres (PAF):

  • Staff remain in the same teams and work in pairs
  • Car Lanes - PAF have a closable window that they use to shield themselves, they also use sanitiser and wipes and masks where they feel necessary
  • Passengers remain in vehicles

 

Security:

  • Staff remain in the same working groups and practise social distancing where possible.
  • Staff wear PPE (gloves, masks where necessary)
  • Vehicles are processed at a distance from each other, passengers remain in vehicles unless selected for further checks. If this happens then measures are in place to carry out checks safely (wands, archway detectors, PPE etc)
  • Hand sanitiser available and social distancing advisory measures in place for passengers

 

Check-in:

  • Staff remain in pairs and operate the same shifts at all times
  • Booths have closable windows, only opened to take passports
  • Staff have hand sanitiser, gloves and masks available for their own use
  • Passengers remain in vehicles

 

Passenger Service Buildings:

  • Social distancing measures in place, 2m distancing signs on floor, posters etc
  • Hand sanitiser stations
  • Restrictions in all public rest-rooms – every-other wash basin and urinal closed off, posters and social distancing advisory measures in place

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