CONTACT THE PORT OF DOVER
Tel: +44 (0) 1304 240 400
For all lost property enquires, please contact:
Tel: +44 (0) 1304 245 392
For all media enquiries, please contact the Corporate Affairs team:
TEL: +44 (0) 1304 240 400 Ext. 4410
The Port of Dover Police can be contacted 24 hours a day and 365 days of the year, please contact:
Port of Dover Police
Floor 4. Terminal Control Building,
TEL: +44 (0) 1304 216 084
FAX: +44 (0) 1304 241 956
Port DevelopmentThe Port of Dover is home to the busiest international 24/7 roll-on roll-off ferry port in Europe.
The Port handles up to 160km of freight in a single day as well as large amounts of tourist traffic through its six ferry berths, multiple assembly parks and custom built infrastructure. The Eastern Docks also accommodates busy general cargo activities whilst the Western Docks accommodates Dover Cruise Terminal, the second busiest cruise port in the UK, and the Marina, all of which is surrounded by historic breakwaters.
Traffic Management Improvement (TMI) Project 2012-2015
The physical works for the Traffic Management Improvement (TMI) project will, when completed, improve the resilience of the Port operation and enhance the visual impression at the front of the Port.
It will also, as required, help manage the throughput of traffic within the confines of the Port and reduce congestion on the external road network through a new holding area with a capacity to hold up to 220 freight vehicles (equivalent to almost four kilometres of traffic).
Located at the entrance of the Eastern Docks, the Traffic Management Improvement Project will make a significant improvement to the resilience of the operation of the Port, enhance the visual impression at the front of the Port and at times will help reduce congestion on the external road network. A temporary holding area with a capacity to hold up to 220 freight vehicles (equivalent to a 2.4 miles single lane) will be constructed between the check-in facility inside the Port and the roundabout at the entrance to the Eastern Docks. This facility is anticipated to be utilised mainly at peak times when the volume of traffic entering the Port exceeds the capacity of one or more ferry operators at the check-in facility.
By using the new area to temporarily hold traffic for particular ferry operator(s) experiencing heavy demand at the check-in facility, the Port will be better able to facilitate traffic for the remaining ferry operators to reach the check-in facility and be processed for onward transfer to the assembly parks further inside the Port.
Phasing of the Construction Works
In order to ensure that the Port can continue to operate efficiently during the construction period it is necessary to undertake the works in a number of phases.
Phase 1: included the diversion and installation of utility services and rearrangement of other essential port operational facilities. Minor demolition works were undertaken to demolish a redundant lift shaft located by the entrance to the multi-storey car parks. Phase 1 has now been completed.
Phase 2: inclided the refurbishment of the ground floor of an existing building inside the Port. These included the installation of new heating and ventilation systems, new electrical distribution and lighting systems and internal building works. This phase also inluded demolition of a section of a bridge inside the Port and two canopies. Phase 2 is now completed
Phase 3: included a variety of civil engineering and paving works to construct new improved facilities for the Border Agencies to select and search car traffic disembarking ferries. Phase 3 is now completed
Phase 4: included relocation of operational facilities from the buildings to be demolished to the new facilities. Phase 4 is now completed.
Phase 5: included demolition of the Travel Centre and No1 Control Building. Phase 5 is now completed.
Phase 6: will include civil engineering and paving works to reinstate the areas of the former buildings and to construct some of the new facilities such as the coach drop-off and pick-up areas. Phase 6 is now completed.
Phase 7: will include demolition of the remaining part of the bridge deck from Phase 2. It will be necessary to use various types of heavy machinery for this work and some noise and dust will be generated. However, the equipment used will ensure that noise and dust is minimised as far as reasonably practical. All material from the demolition works will be transported off site for processing. Phase 7 is now completed.
Phase 8: will include civil engineering and paving works for the new traffic routes into the Port and the new temporary holding area. Phase 8 is now completed.
Phase 9: will include civil engineering and paving works and also installation of a remotely controlled variable message signage system. Phase 9 is now completed.
If you have any questions or wish to contact the team to discuss the Traffic Management Improvement (TMI) project, please E-mail: firstname.lastname@example.org.
DOVER WESTERN DOCKS REVIVAL
Dover Harbour Board is pursuing a major opportunity acting as a catalyst for the regeneration of Dover.
Having successfully achieved Government approval in 2012 to develop the Western Docks, the Port of Dover’s flagship Dover Western Docks Revival (DWDR) will deliver:
- a transformed waterfront with a new marina pier and marina curve to ultimately attract a host of shops, bars, cafes and restaurants with Dover’s unique backdrop of the harbour, cliffs and castle;
- relocation and further development of cargo business with new cargo terminal; and
- a distribution centre; creation of greater space with Eastern Docks for ferry traffic; and much needed high quality employment opportunities for local people.
Check out how we are Delivering the Vision
A SHARED VISION OF THE FUTURE
The Port of Dover’s vision is an evolution of the previous masterplanning proposals and represents a possible way of achieving key benefits of the plan based upon current market conditions and opportunities within the cargo business.
Delivering the vision enables the Port to ensure that it has the essential infrastructure in place to serve its customers in the years ahead with the additional opportunity to increase capacity in the Eastern Docks through the transfer of the cargo operation to the Western Docks.
[Cllr Paul Watkins, Leader, Dover District Council]
Transforming this part of the Port estate supports the wider transformation agenda, one which sees the Port and town working together, which the Port of Dover is also championing through its Dover waterfront regeneration project with Dover District Council. The people of Dover have waited long enough for Dover’s revival. That revival is happening right now, breathing new life into our Port and into our community.
Such commitment to major investment, which the Port is undertaking through its Traffic Management Improvement Project, berth refurbishment/replacement programme and heritage works, nedds to be supported and enhanced by increasing the Port’s ability to fund such a massive transformation.
With the Community
The Port is determined to do more for and with its community whilst working with its major customers to achieve mutual success for the benefit of the nation.
We are working with the support of the local community to successfully increase Dover Harbour Board’s powers in order that its community and regeneration aspirations can be realised. This is crucial in the revival of the Western Docks, seen as a catalyst for the wider regeneration of Dover and enables the Port to take advantage of market conditions and opportunities that will secure existing employment and create new jobs.
This opportunity requires the support of everyone to ensure that the Port swiftly gets the powers that it has been promised in order to deliver for Dover. We are working closely with our customers and the community in establishing and driving a shared vision. Together we can and must make it happen.
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Heritage Structure Works
As well as being responsible for the day to day operation and running of Europe’s busiest ferry port, the Port of Dover is home to a large number of historic buildings, many of which are listed and therefore also benefit from additional protection by English Heritage.
Of those within operational areas (the Eastern and Western Docks) the most significant are located in the Western Docks and consist of the Marine Station building itself (home to Cruise Terminal 1) and the surrounding access structures along with the Admiralty Pier which forms the western arm enclosing Dover Harbour.
Grade II Listed Structures
These structures are listed Grade II by English Heritage with the following reasons given in the listing
- A handsome Beaux Arts style virtually unaltered example of a major station of circa 1914 by the South Eastern and Chatham Railway Company.
- It is a good example of the most developed form of ferry port railway station.
- It contains the war memorial for the South Eastern and Chatham Railway Company, including a fine bronze sculpture.
- It has additional significance for its military role as a point of departure for the Western Front during the First World War and for the Dunkirk evacuation during the Second World War.
The full listing can be viewed at English Heritage.
The Port of Dover takes its responsibility for maintaining all of its historic assets seriously and has approved a major multi-million pound project to repair and improve the station building and its ancillary structures for future generations. It has also established a Port & Community Forum in order to understand and appreciate the Port’s many heritage assets and how the most can be made out of them for the benefit of the community in order to deliver something tangible and transformational. Such work has resulted in the Port being shortlisted for European Heritage initiative awards
The scope of works to be undertaken is presented in more detail below but the end aim is to have a safe, secure as well as attractive structure that can serve a range of operational, business and community needs.
The work commenced in October 2013 and was substantially completed by the end of December 2014.
Forming and Securing the Harbour
The oldest part of the site is the Admiralty Pier harbour wall, the construction of which commenced in 1847. It was completed in stages up to the mid 1870’s with the design being amended and innovated throughout, both in respect of construction (the Admiralty Pier is reputed to be the first marine structure in the country in which pre-cast concrete blocks were used) and services (in 1859 it was decided to continue one of the South Eastern Railways lines beyond the eastern end of Town Station, turning southwards onto the Admiralty Pier, so that passengers and Mail could embark directly).
The seaward Admiralty Pier Extension or “Troughdeck” was added to the pier eastward from the Gun Turret from 1899, including extensions and changes to the fort structure to facilitate access.
Defending the Harbour
With the increasing importance of Dover Harbour there had been some form of fortification proposed and included in many of the early pier designs from the 1850s onwards.
The present Gun Turret section of the Admiralty Pier has been changed and amended in size and function throughout its life culminating in the Ancient Monument structure now seen complete with its pair of 80 ton 16” rifled muzzle loading guns housed within a nine hundred ton steam powered revolving iron turret.
More modern 6” breech loading guns were provided in concrete emplacements to the top of the fort between 1907 and 1909. While the emplacements are still visible, these guns were removed after the Second World War.
Throughout their construction and life, the pier structures have been severely tested at intervals by the weather, sometimes withstanding the assault undamaged (the storm of 7th October 1850) and sometimes suffering defeat and damage (the storm of New Year’s Day 1877) after which changes and strengthening works took place to secure the structure for the future.
The Marine Station Buildings
The need for improvements to station facilities on the Admiralty Pier which led to the Marine Station building were driven by increased passenger numbers that had swamped the capacity of the earlier structures built on the Pier from 1859 onwards.
Initial layouts of the station and associated berths for the South Eastern and Chatham Railway were published in May 1906 and, as the momentum for building the structure increased, these were subject to continuing amendment and development to arrive close to the solution seen today. These showed four tracks arranged around two island platforms within the building along with a pedestrian bridge connecting the station to the road network close to Lord Warden House by means of the Stair Tower for access. The covered walkway and stair tower were divided internally to separate station use from that of access to the Admiralty Pier Walkway.
The Marine Station Building was constructed between 1912 and 1914 on land reclaimed between 1907 and 1913 from the harbour by the Dover Harbour Board inside the line of the Admiralty Pier.
(Percy Tempest's design for the station frontage 1912 - DHB)
By 1911, works on the land reclamation were sufficiently progressed for the station building itself to commence with piling for the foundations being almost complete by December 2012.
Work on erecting the superstructure began in 1913 and was completed by December 1914; however the outbreak of the First World War had disrupted continental travel and the station would not formally open to the public until 1919.
The Admiralty Pier and new station were given over to the War Office in November 1914 and were of great military importance during the First World War, dispatching troops (5 million men passed through) and equipment to France and receiving the wounded (1.5 million).
After the war the station returned to public use and was “opened” in January 1919. The war memorial on the North Platform was unveiled in 1922.
The station was again called into military service in the Second World War, played an important part in the Dunkirk evacuation in 1940 and was badly damaged by shellfire in September 1944. The wider environs of the Fort, the Admiralty Pier and its approaches were armed and fortified, these being gradually removed post-war up to 1958.
The station remained in use (with ongoing adjustments and alterations) until 26th September 1994 when (with the opening of the Channel Tunnel) it was closed to passengers, remaining in use for other goods for a short time thereafter.
In 1996, part of the building was converted by Port of Dover for use as a cruise terminal with the tracks and railway equipment removed and the interior used for car parking and the platform buildings by local businesses. These valuable community uses continue to the present day.
The project consists of four main elements:
- The Marine Station building that houses Cruise Terminal 1 and some local businesses along with parking facilities for cruise passengers
- The Stair Tower situated on Lord Warden Square, giving access to
- The Covered Walkway and Link Bridge, giving access to
- The Admiralty Pier Parapet walkway used by the Dover Sea Angling Association and for public access
The largest part of the project is the works to the Marine Station building consisting of full re roofing of the building up to the line of existing Cruise Terminal 1, including new roofing and roof glazing, steelwork replacement and repairs, brickwork repairs and full redecoration of the roof steelwork internally.
Cruise Terminal 1, which occupies part of this building, will not be affected.
The Stair Tower, Covered Walkway and Link Bridge will have steelwork replacement and repairs, brickwork and roofing repairs along with redecoration works to leave these elements wind and weather tight.
The Admiralty Pier Walkway will have structural repairs to its supports and new railings to the 435m of its length to maintain access for fishing and viewing.
Phasing of the Construction Works
The works will be carried out in overlapping phases to minimise the impact on current and adjacent uses and a temporary rolling roof structure will be constructed over part of the building (starting adjacent to Cruise Terminal 1) to allow the works to progress without adverse weather effects.
The works to the Gun Turret area will be completed in Spring 2015.
This information is based on current project planning assumptions. Site and weather conditions may cause changes to this as the works progress, and these works may be brought forward in the programme to take advantage of better weather.
Dover and the Community
The Port of Dover is committed to minimising any adverse effects of the Heritage Structures Renewal Project on the local community. We understand and appreciate the need to maintain an environment which has the best interests of the local area at heart.
Throughout the project, and wherever possible, we will be employing the use of equipment that reduces dust and noise and, if heavy machinery is necessary, we will make every effort to ensure that the work will be completed as quickly and efficiently as is practicable. Work will be timed to fit in with regular working hours so as not to disturb residents during the evenings and weekends.
As part of the planning process, we have made provisions to ensure the smooth running of traffic through the Port during the construction period to minimise any potential traffic congestion. Naturally, there may be occasions beyond our control when we encounter some disruption, but we have put together stringent contingency plans designed to reduce the possibility and time taken to resolve any issues should there be such an event.
At the Port of Dover we encourage the employment of contractors from the local area. In some cases, there will be the requirement for specialist services that are not available in the immediate area and in those circumstances contractors will come from further afield. These contractors may be needed for a prolonged time period and the likelihood is that they will base themselves near to the Port bringing a welcome boost to the local economy through accommodation, dining and other spending.
Overall, the aim of the Heritage Structures Renewal Project is to enable the Port to secure these important heritage structures for the future and allow them to be used by the Port for its operational and business needs as well as by the community in line with overall security and safety needs.
We look forward to a successful conclusion of the project, which will contribute to providing our customers and community with an efficient, safer and visually more attractive Port of Dover.