FERRY

 
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CONTACT FERRY:

Sat Nav: Eastern Docks (Ferry Departures):
CT16 1JA

Contact Ferry Operator:
DFDS Seaways:
Freight:+44 (0) 1304 218 400
Tourist +44 (0) 871 574 7235
P&O Ferries:
Freight:+44 (0) 1304 863 340
Tourist +44 (0) 8716 64 64 64
MyFerryLink:
Freight:+44 (0) 1304 828 422
Tourist +44 (0) 844 248 2100

Contact Ferry Car Parking:
Tel:  +44 (0) 844 504 1771
Email:  carparking@doverport.co.uk

Contact the Freight Services Agency:
Tel:  +44 (0) 1304 210994
Fax:  +44 (0) 1304 203798

The Freight Services Agency (FSA) is operated by:
Motis Ireland Ltd.


Related Links:
The Port of Dover is Europe's busiest international ferry port and the nearest English port to France - just 21 miles away.

With millions of passengers, cars, trucks, motorcycles and buses passing through on cross-Channel ferries each year, it's no wonder we're known as the 'gateway to Europe'.

As a result of huge and continued investment, the Port boasts state-of-the-art facilities and excellent transport links.

 

Cross Channel Ferry Crossings

Ferry crossings are on offer 24 hours a day, 364 days a year, with a departure on average every 30 minutes when taken across all operator schedules. Foot passenger services at the Ferry Terminal operate between 06.00hrs and 19.30hrs.

There are three ferry operators running ships from Dover; P&O Ferries, DFDS Seaways and My Ferry Link. P&O and My Ferry Link operate ferries from Dover to Calais, while DFDS Seaways offers a service to both Calais and Dunkirk. For more information on ship sailings and how to book, please see our Live Ferry List below and Operator Guides.

Calais and Dunkirk are convenient destinations, providing quick and efficient links into the rest of France and Belgium. Calais offers quick access via road or rail into Paris, while Dunkirk is less than an hour’s drive from Bruges in Belgium.

 

THE TRAVEL CENTRE IS NOW PERMANENTLY CLOSED

If you are planning on taking a ferry from Dover to Calais check out the following guides to know where you should go once you’ve arrived at the Port.

FReight and Car Passengers

Car passengers


If you are driving straight to the Port for check-in, then follow the signs for Departures. Drivers without a ticket can buy one online or via telephone.

After checking in, you will through the passport controls, where you will have to provide your passport or other travel documents.

Once cleared by UK Border Force (UKBA), you will continue to drive into the port where you might be asked to pull into search sheds, where your vehicles may be searched.

Once in the port, you will have to drive into your designated lane, which will be clearly signposted. If you have some time to spare, you may wish to make use of one of the Passenger Service Buildings. TV screens are set up inside the buildings to provide information on ships and boarding times.

You may begin boarding when your lane is called forward. Drive up the ramp as directed and onto the ship, parking behind the vehicle in front. You may then leave and locate the nearest exit, where a staircase will take you up to the passenger decks.

 

Foot Passengers

Foot passengers


If you are walking into the Port, please be aware that the cliff side route to the north of the Passenger Terminal is now closed. Please use the new route to the south instead.

Upon arrival, you must first check-in at the Passenger Terminal building. The P&O check-in desk is located at the rear of the building, on the right. Tickets can also be purchased here. Once checked-in, you will need to board the Port Bus Service outside, which will take you into the Port to await boarding.

The bus will drop you off at the rear of the Passenger Services Building West, where TV screens provide information on ships and boarding times. Whilst you wait, you may use any of the facilities in the building.

When it is close to boarding time, make your way to your designated gate, following the black and white walkways. Once you arrive, you will board via a gangway.

 

Cyclists Passengers

If you are cycling into the Port for check-in, then following information is offered to assist cyclists in ensuring a safe and trouble free passage through Dover Ferry Terminal.

All routes through the ferry terminal, to and from ferries, are One Way. Wherever possible, a thick red line is painted on the roadway along with the display of pictorial symbols and directional arrows indicating the route cyclists must take - this route minimises interaction with freight vehicles.

Riders in groups should pass through the terminal in single file, keeping to the side of the road indicated by the red line. Any groups greater than 30 should advise their ferry operator in advance at the time of booking as special provisions may be required.

Cyclists must await instructions from the operators' staff to either join or leave the ferry. It is very important that, at the point where the loading bridge crosses onto the vessel deck, cyclists dismount and walk across as unexpected movements of the bridge may occur.

Unless otherwise instructed, entry and exit from the ferry terminal is on the cliff side of the entrance joining the National Cycle Routes.

Note: Riders should ensure that they are sufficiently visible by their clothing and that cycles are equipped with lights. All cyclists are responsible for their own safety, it is recomeneded that cyclists (i) ensure that their bicyles are road worthy and (ii) wear helmets while riding through the Port. Cyclists should be able to ride comfortably without hindrance from baggage. All baggage should be properly stowed in back packs or bike panniers. The safety of pedestrians must be respected on any shared sections of the route.


THE PORT OF DOVER - OFFICIAL SITE OF THE DOVER HARBOUR BOARD
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Dover Harbour Board, Harbour House, Marine Parade, Dover, Kent, CT17 9BU
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