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CONTACT FERRY:

Sat Nav:
CT16 1JA

Contact Ferry Operator:
DFDS Seaways:
Freight:+44 (0) 1304 874 001
Tourist: +44 (0) 871 230 0440
P&O Ferries:
Freight:+44 (0) 1304 863 340
Tourist: +44 (0) 800 1300 030


Contact the Freight Services Agency:
  Tel:  +44 (0) 1304 210994
  Fax:  +44 (0) 1304 203798

The Freight Services Agency (FSA) is operated by:
Motis Ireland Ltd.

Abnormal Load notification

If any of the following criteria are exceeded the vehicle will be classified as an Abnormal Load and approval will be required before the vehicle can pass through the Port of Dover;

Please use the Notification Form to obtain approval. Both 'Part A - Vehicle Particulars' and 'Part B - Journey Particulars' should be completed and the form e-mailed to your intended ferry operator.

Download the Notification form.

Current Ferry Operator e-mail addresses:

DFDS Seaways: dover.freightbookings@dfds.com & P&O Ferries: freightops.dover@poferries.com

Abnormal Loads

Where an abnormal load arrives at the Port without a suitable escort/approval for its immediate onward travel, the following charges will be payable in respect of the time that the abnormal load is held in the Port pending arrival of the escort/approval.

 0 - 24 hours  £100.00
 24 - 48 hours  £200.00
 48 - 72 hours  £300.00
 Subsequent charge, per day

 £100.00


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