CONTACT THE PORT OF DOVER:
Harbour House
Marine Parade
Dover, Kent
CT17 9BU
Tel: +44 (0) 1304 240400
Contact Lost property
For all lost property enquires, please contact:
Tel: +44 (0) 1304 245 392
Email: property.office@doverport.co.uk

GSSAT - General Safety and Security Training
The new online training portal exclusively from the Port of Dover
Permanent Dock Pass Applications and GSSAT
Access to certain areas of the Port is controlled by legislation under the International Ship and Port Facility Security Code (ISPS) and is regulated by the Department for Transport (Maritime Security and Resilience Division) - formerly TRANSEC.
The Port of Dover security permanent pass is subject to a number of conditions; one of these conditions is that the applicant must complete a ‘Request a Pass’ using the link below.
For information and guidance please see:
Pass and Permit Application User Guide
CLICK HERE TO REQUEST A PASS >>
In addition to this all requests must be supplemented by the completion of the General Safety and Security Awareness Training Programme (GSSAT) at the time of issue of the pass and thereafter on an annual basis at the time of renewal.
CLICK HERE TO ACCESS GSSAT TRAINING >>
Once you have completed and passed both of these procedures your information is automatically sent through to Port Reception [i].
On your arrival at the Port of Dover you will need to go to the Port Reception [i] desk at the Passenger Terminal located in the Eastern Docks for the Dock Pass process to be completed.
Please remember a Dock Pass will only be issued with photographic proof of identification, i.e. a Driver's Licence, Birth Certificate, Passport or Government Warrant Card. If you don’t have any of the above please ring the Port Reception [i]. Please do not turn up at the Port without one of these as you will not gain access into the Port.
THE OBJECTIVES OF GSSAT
The Objectives of GSSAT are:
- To brief all pass holders on key safety and security information.
- To deliver the training in a flexible way for both partner organisations and individuals.
- To maintain awareness and ensure all safety and security information is refreshed regularly.
- And to maintain records to show who has been trained and when.
The GSSAT programme covers topics on:
- Port safety information - including port specific hazards, contractors' responsibilities, health and safety, personal protective equipment requirements.
- Security awareness - including the current security regime, current threat status, personal responsibilities and reporting procedures for suspicious events.
- Emergency procedures - including the Port emergency zones, assembly points and alerting procedures.
The GSSAT programme includes four types of pass holders:
- Visitor - You are visiting the Port for a few hours, days or maybe a week or slightly longer but are not be staying permanently.
- Contractor - You are working in the Port for a contractor.
- Pass Holder - You hold a permanent Dock Pass that you have to revalidate every year on your birthday.
-
Existing User - You have already registered and had to stop watching GSSAT. Please click this option and enter your e-mail or User ID the system gave you and the presentation will start from where you had to leave it.
Exceptions to this requirement are: Visitors who are constantly accompanied by permanent pass holder and wear 'Accompanied by pass holder' badge or Temporary freight (paper) pass holders (valid for up to 2 hours).
If you are a new permanent pass holder, require any special arrangements, adjustments or need any assistance in order to take part in this training programme, please contact Port Reception [i] at the Passenger Terminal, or Tel: +44 (0) 1304 240 400 Ext. 4812.