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CONTACT THE PORT OF DOVER

Harbour House
Marine Parade
Dover
CT17 9BU
  Tel: +44 (0) 1304 240 400

For all lost property enquires, please contact:

  Tel: +44 (0) 1304 245 392
  Email: property.office@doverport.co.uk

 

CONTACT MEDIA

For all media enquiries, please contact the Corporate Affairs team:

  TEL: +44 (0) 1304 240 400 Ext. 4410
  E-mail: communications@doverport.co.uk

 

 

 

CONTACT POLICE

The Port of Dover Police can be contacted 24 hours a day and 365 days of the year, please contact:

Port of Dover Police
Floor 4. Terminal Control Building,
Eastern Docks,
Dover, Kent,
CT16 1JA

  TEL: +44 (0) 1304 216 084
  FAX: +44 (0) 1304 241 956
  E-mail: police@doverport.co.uk

BREXIT

The Port has kept essential goods, such as food, medicine and components, flowing throughout the COVID-19 pandemic, showing the resilience of the Short Straits and enabling customers to benefit from the unrivalled capacity, efficiency and service frequency available here during this difficult period.

We want you to continue benefitting from choosing the Port of Dover.

 To help maximise the efficiency you already enjoy today, from 1st January 2021 you will need to be aware of, and prepare for, the following:

Exporting goods from the UK…

 Traders must complete the correct customs and import/export documentation before your goods arrive in Kent.

 

Hauliers must have a Kent Access Permit.

 

What is the “Check an HGV is Ready to Cross the Border” service?

o    Green: all relevant documentation has been declared present, and goods may be taken to the port.

o    Amber: documentation has been declared present, but goods can only be taken to the port after the driver has gone to an HMRC Office of Departure or a Third Party Authorised Consignor to complete customs processes and obtained an MRN barcode.

o    Red: some or all documentation is missing, and goods should not be taken to port.

 

o    Movement Reference Number (MRN) for the EU customs import declaration

o    Transit Accompanying Document

o    ATA Carnet

o    TIR Carnet

 

o    Export Health Certificates

o    Phytosanitary Certificates

o    Catch Certificates

o    Documentation for certain restricted goods e.g. CITES goods

 

 

Local hauliers will need to apply for a Local Hauliers Permit.

 

Importing goods to the UK…

 

 

Checks for all types of travel…

Make sure you come prepared with the right personal documentation. This includes:

For those wishing for their pets to travel, you also need to plan well ahead.

Find out what you need to do by visiting the UK Government’s WEBSITE

 

Come prepared to help you sail over from Dover from 1st January...

 

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