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12th March 2015 - Press Release

Introduction of Government-imposed Exit Checks at Port of Dover

The UK Government has introduced Exit Checks at all ports, airports and Eurotunnel effective from April 2015.

From Wednesday 8 April 2015, all ferry customers using the Port of Dover will now be asked to present passports or national identity cards at check-in. This new additional Government process at the Port will result in longer check-in procedures at Dover Ferry Terminal.

To accommodate Exit Checks and minimise disruption to the town and the Port of Dover, we will continue to seek the support of the relevant agencies with which we work closely in order to help us deliver their national security objectives.

The Port of Dover is at the heart of the UK economy handling £100 billion of UK-European trade each year. We are already working on a major Traffic Management Improvement (TMI) project to deliver increased capacity within the ferry terminal and committing extra resources to manage traffic in Dover on the approaches to the Eastern Docks.  We are playing our part, but this issue affects us all and our role is to ensure that together with all partners we keep traffic, Dover and the UK economy moving.

In order to speed up your journey through the Port, please ensure that you have passports or national identity cards to hand as these will be needed when checking in with your chosen ferry operator. It is imperative that freight drivers ensure they understand the new procedures and do not arrive at the Port of Dover without the correct documentation as this will cause further delay. During periods of increased freight traffic, it is advisable that all tourist drivers use the A2/M2 route towards the Port in order to minimise delays to your journey.

Please find a Freight and Tourist multi-lingual flyer attached containing for helpful customer information.


Notes to Editor:


DFDS Seaways

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  • Freight: +44 (0) 1304 828 423 Tourist: +44 (0) 844 248 2100
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Issued by Port of Dover on 01304 240 400 (ext 4410 from 8.30 – 17.00)



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