CONTACT THE PORT OF DOVER
Harbour House
Marine Parade
Dover
CT17 9BU
Tel: +44 (0) 1304 240 400
For all lost property enquires, please contact:
Tel: +44 (0) 1304 245 392
Email: property.office@doverport.co.uk
CONTACT MEDIA
For all media enquiries, please contact the Corporate Affairs team:
TEL: +44 (0) 1304 240 400 Ext. 4410
E-mail: communications@doverport.co.uk
CONTACT POLICE
The Port of Dover Police can be contacted 24 hours a day and 365 days of the year, please contact:
Port of Dover Police
Floor 4. Terminal Control Building,
Eastern Docks,
Dover, Kent,
CT16 1JA
TEL: +44 (0) 1304 216 084
FAX: +44 (0) 1304 241 956
E-mail: police@doverport.co.uk
23rd July 2016 - Press Release
UPDATE: Port of Dover - French Border Control
We have been experiencing an exceptional security situation at French border controls situated within the Port of Dover.
French Border Authorities have been operating at a heightened level of security.
However, the French border control booths have been seriously understaffed overnight with only three booths available for tourists out of a potential seven.
At one stage, only one French officer was available to check passengers on hundreds of coaches, resulting in each coach taking 40 minutes to process.
The Port of Dover, which has no authority over French border operations, raised concerns over French manning levels with the UK Government earlier this week and the Government, in turn, raised the issue with its French counterparts. The current wait remains lengthy and passengers should contact ferry operators for information, consider delaying their departure, and ensure they have plenty of water and food with them if deciding to travel.
The Port shares and appreciates the frustration of the travelling public. We are doing all we can as a responsible port operator. Our Chief Executive has just spoken with our Dover MP Charlie Elphicke to help us escalate this once again at Government level.
