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Contact Corporate Affairs

If you would like to contact us regarding Corporate Social Responsibility (CSR), please contact the Corporate Affairs team:

  Tel:  +44 (0) 1304 240 400 Ext. 4410
  Email:  communications@doverport.co.uk


Corporate Social Responsibility


Corporate social responsibility is at the very core of our vision and commitment to be the best port in the world for the benefit of our customers and community. 

It represents our commitment to foster mutual trust and co-operation in all of our customer relationships, to make a meaningful contribution to economic development, to recognise and celebrate our employees and their performance, to build a full and mutually beneficial relationship with our community and to minimise our environmental impact by driving sustainability throughout our operations.

In working towards our vision, we are promoting the Port and its future, developing a sense of ownership of our business that stretches from Government through to our staff, our customers and our community.  We are building pride in the Port and that pride is translating into momentum, delivering positive change for the benefit of future generations.

Fundamentally, our CSR policy aims to unite our Board, management, employees, customers, suppliers and the community around shared values.



The overarching criteria for the Port of Dover’s CSR activity are:

Going forward, these will be assessed under the themes of:


Sound Ethical Culture and Commitment to Best Practice

The Port of Dover is committed to best practice in corporate governance and has a number of governance practices and structures in place to reflect its commitment to the principle of openness, transparency and accountability, and ensure that the business is run in a responsible manner.

The governance arrangements for Trust Ports are identified first in the Government’s Trust Port review document 'Modernising Trust Ports (second edition)' (MTP2) revised guidance issued in August 2009 and secondly, the UK Corporate Governance Code wherever it is applicable.  The principles contained in MTP2 complement those of the UK Corporate Governance Code, which is primarily intended for companies listed on the UK stock exchange. The Port of Dover also pays due regard to the corporate governance principles set out in the Institute of Directors 'Corporate Governance Guidance and Principles for Unlisted Companies in the UK'.

The Port is subject to national legislation, its own acts of Parliament and a variety of statutory instruments relating to the operation of ports.

The Port retains the internationally recognised OHSAS 18001 certification for occupational health and safety.


Core Values

The Port of Dover believes in ensuring that its relationships with its customers align with its core values of co-operation, integrity, honesty, trust, respect, financial prudence and social responsibility.

Committed to providing the best customer service based on core values, the Port conducts comprehensive customer surveys across its business streams. The Port of Dover Police force is focused on providing a safe and secure environment for the Port’s customers and delivering a responsive service to the community.


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