CSR / Community

HOME >> CSR >> Community


Contact Corporate Affairs

If you would like to contact us regarding Corporate Social Responsibility (CSR), please contact the Corporate Affairs team:

  Tel:  +44 (0) 1304 240 400 Ext. 4410
  Email:  communications@doverport.co.uk




The Port of Dover recognises the impact that the Port has on the local community (good and bad) and is committed to a full and engaged relationship with its community, consistent with the restrictions placed upon it by trust port status.



Through its dedicated community policing and crime prevention remit, the Port of Dover Police Neighbourhood Policing Unit (NPU) works with and for the community on a variety of initiatives to reduce crime, disorder and anti-social behaviour. 



Annual Consultative Meeting (ACM)

An advertised public meeting, the ACM provides access to non-executive Board members, the management team and many of the customer and community partners with which the Port works.

Port & Community Forum (PCF)

The independently chaired Port and Community Forum (PCF) is the way in which the Port, together with its community, collectively commits to its priorities for action in support of local regeneration and works to achieve something which is both tangible and transformational.  In addition to community organisations, two local independent representative members of the public are appointed following public advertisement to purely represent the community’s interests.  This is a key element of the PCF.

Meeting 5 September 2017 - Summary report

The PCF:

Received a report on Dover Western Docks progress which included drone footage of the DWDR works and was informed that progress is generally on schedule, with 60% of the piling completed. Work on the refrigerated cargo terminal is expected to start in Q1 2018.

Received a presentation on the current position in respect of the marine licence application to dredge the Goodwin Sands, which is subject to a third representation period on further information submitted to the Marine Management organisation, including alternative sites, socio-economic value and heritage.

Received a presentation on the heritage aspects of the works and the Port’s approach to the sensitive protection of Dover’s heritage. . As part of the project a heritage steering group (HSG) has been established to oversee heritage issues. A number of Victorian basements have been uncovered during the construction of the navigational channel. Of particular interest 16th century timbers have been found which could have been formations of the original Great Pent. A 19th century seawall has also been uncovered. The HSG has been involved at each stage.

A general update on Port matters was provided, including a report on the “Summer Getaway”, Highways England progress with the permanent solution to the A20 traffic assessment project (TAP), Regatta, Masterplanning and Brexit.

The PCF meet quarterly, the dates for 2018 are as follows;


As part of the quarterly Port and Community Forum, we offer members of the community the opportunity to attend as observers by registering online. As space is limited, this is on a first come first served basis. Please register by emailing communications@doverport.co.uk with words ‘PCF attendance registration’ in the subject of your email. 

Port Users Group (PUG)

The Port Users Group (PUG), also independently chaired, provides a valuable platform for port users to debate issues of mutual interest and to engage with the Port on what really matters to them as customers.

The PUG meet quarterly, the dates for 2018 are as follows;


Meetings and Presentations
The Port of Dover attends and present at various other ad-hoc meetings in order to provide additional opportunities for discussion or to explain more about the role of the Port as a major international gateway and also its role and contribution within the local community.

These generally include meetings with government agencies, economic and enterprise partnerships, local authorities, universities, primary and secondary schools, heritage organisations, cultural bodies, tourism organisations, charitable organisations, trade associations, business groups, industry bodies, partner ports, TV and film companies, faith groups and local interest groups.  This illustrates the broad range of interests in the Port and the range of organisations with which the Port regularly and positively engages


The Port of Dover Ensures that staff are fully informed about organisational policies, practices and developments. It encourages them to share suggestions and play an active role in the furtherance of the business. Dialogue is conducted through recognised staff groups, associations and representative bodies.

Employee relations are supported by the Port of Dover Staff Association (PoDSA), Unite the union and the Police Federation Committee.

The Port maintains a variety of communication channels including joint consultative committees, Chief Executive seminars, a Chief Executive’s newsletter and an intranet site (including a staff forum).


Consulting on major plans

Extensive stakeholder consultation processes are employed for any major plans, allowing numerous and meaningful ways for stakeholders to engage with the organisation.

Consultation has been continuing on the  Traffic Management Improvement (TMI) project and  Dover Western Docks Revival.

“Delivering major port development that protects long term port capacity but delivers jobs and opportunities now whilst creating a catalyst for major regeneration will be a significant boost to the region and shows real commitment to Dover.”
[Cllr Paul Watkins, Leader, Dover District Council]



Working in partnership

The Port of Dover recognises that its role and influence extends beyond the Port of Dover itself in terms of working with others to pursue common issues and joint initatives.

The Port is a member of (among others):


The Port supports its customers and community by speaking for Dover on issues that affect it. 

Recently this has included:

Home | Ferry | Cruise | Marina | Commercial | Cargo | Consultancy | About Us | Privacy Policy
Port of Dover, Harbour House, Marine Parade, Dover, Kent, CT17 9BU
Tel: +44 (0) 1304 240400 Fax: +44 (0) 1304 240465
Site maintained by Montrose Media